Contact information

Have a question about a product or need help with your order? Contact the KEAIART team using the details below.

Help Us Find Your Order

If you are contacting us about a purchase, please include:

• Your order number.
• The name or email address used at checkout.
• A brief description of your question or request.
• Clear photographs, if helpful for a damaged or incorrect item.

Please do not send passwords, full payment card numbers, or other sensitive payment information.

If you are waiting for a reply, please check your spam or junk folder for messages from support@keaiart.com.

Company Information

KEAIART is operated by:

KEAIART LIMITED
Room 26, 2/F, No. 118 Wai Yip Street
Kwun Tong, Kowloon
Hong Kong

Website: keaiart.com
Email: support@keaiart.com

Returning an item? Please email us for return instructions and the correct return address before sending your parcel. The company address above should not be used for returns without confirmation from our team.

Helpful Information

• Shipping Policy — delivery estimates and tracking information.
• Refund Policy — returns, cancellations, and refunds.
• Privacy Policy — how we handle your personal information.
• Terms of Service — terms for shopping with KEAIART.